The company Hexagone Clinic, located at 18 Massena Street, 06000 Nice, attaches great importance to the protection of the personal data of its patients, visitors and users of its website https://www.hexagoneclinic.com. The purpose of this privacy policy is to inform you in a clear, transparent and compliant manner with General Data Protection Regulation (GDPR) about how your data is collected, used, stored, and protected.
1. Responsible for the treatment
The data controller is:
Mehdi Safer
Email: hexagoneclinic@gmail.com
2. Data collected
We collect various categories of personal data, including:
- Name, first name
- Email address
- Phone number
- Appointment information
- Navigation data (via cookies and analytical tools)
- Data relating to your journey on our site (forms, contacts)
3. Purposes of the treatment
Data is collected for the following purposes:
- Making medical appointments (via Doctolib or WhatsApp)
- Response to contact requests via the form on the site
- Sending information or newsletters (with your consent)
- Audience measurement of the site (via Google Analytics)
- Dissemination of targeted advertising (Google Ads, Meta Pixel)
4. Legal bases for processing
Treatments are based on:
- Your consent (form, newsletter, cookies)
- The execution of pre-contractual measures (contact)
- Compliance with a legal obligation (as part of medical follow-up)
- Our legitimate interest to improve our services and promote our business
5. Third-party tools and services used
We use the following services:
- Google Analytics (navigation statistics)
- Google Ads (targeted advertising)
- Meta Pixel (advertising on social networks)
- Doctolib (making an appointment)
- Mailchimp (newsletter)
- WhatsApp Business (direct contact)
These tools do not transfer not your data outside the European Union in our current configuration.
6. Data retention period
- Marketing and contact data : 3 years from the last active contact
- Medical data : 5 years in accordance with current legislation
7. Lodging
The site is hosted by IONOS, whose servers are located in france, guaranteeing a level of safety in accordance with European requirements.
8. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification or update
- Right to object To the treatment
- Right to erasure of your data
- Right to portability of your data
You can exercise your rights at any time by contacting us at the following address: hexagoneclinic@gmail.com
We are committed to responding to you within a maximum of 30 days.
9. Cookies
The site uses cookies for audience measurement and advertising targeting purposes. A consent banner is displayed during your first visit to allow you to accept or refuse all or some of the cookies used.
10. Data security
Hexagone Clinic implements all appropriate technical and organizational measures to ensure the security of your data and to avoid loss, alteration, or unauthorized access.
11. Changes
This privacy policy may be amended to remain in accordance with current legislation. We recommend that you consult it regularly.